8.22.2014

Holds Wrapped Incorrectly

Good afternoon,

We are somehow getting holds wrapped incorrectly again.  I have found six in the last two days.

This new method of printing should have made it even easier to wrap correctly with the barcode on the wrapper.
We must continue to take one item off the cart, scan one item, wrap one item, put one item back in alphabetical order, before touching the next item that is to be wrapped.
There should only ever be one item off of the metal cart at any one time in the process.
Cross check the barcode number on the item with the wrapper before wrapping each item.

Also, two people should not be using the same printer at the same time.
This will also lead to confusion.
We have had no holds wrapped incorrectly for as long as I can remember.  I have not run into any in over a year at least.
We do not want to get sloppy now because of the new system.
Holds wrapped incorrectly make us look like amateurs to the public.

We will have to go back to the old copy and paste system which has people's initials on them if we cannot get it figured out.

Thank you.
Patrick

8.18.2014

Password Manager - Everyone Must Sign Up

Please go to the following link and set up your password manager.
This will help in the future if you forget your password.

1.      Enter your Username – six digit employee number with the “e” – use leading zeroes, if needed (i.e., e012345 or e123456).
2.      Enter your Location – the location should default to ‘HOUTX’.
3.      Enter the characters from the image, and ‘Click’ OK.
4.      ‘Click’ the My Questions and Answers Profile link.
5.      Enter your network password and choose ‘Next’.
6.      Select a Question, and enter an Answer for each drop-down box and choose ‘Next’.

7.      Questions and Answers Profile is successfully created.